The macOS Big Sur upgrade is not checking to make sure enough free HD space is available. The upgrade will start, then run out of space and fail. If FV2 encryption is enabled, you will be locked out of your data!
UPDATED 10/07/21 –Latest Updates!!! – For the latest information be sure to check the UPDATES section below.
Quick Summary – When you start the macOS Big Sur upgrade, the installer should first check to make sure your Mac has enough free space available. If the installer finds that you do not have enough free space for the upgrade, it will stop and not let you continue. You should see a pop up message showing you how much space is needed before you can attempt the upgrade again. This free space check is NOT working. The upgrade will start even if you only have 1% of free space left and will fail. Your hard drive is now 100% full and the installer is now stuck in a boot loop attempting to finish the install. This leaves you unable access your data! I will go over all the details below and show you a fix at the end.
I’ve been trying to get a handle on this issue for over a month now. The first signs that this is becoming a larger issue came after the macOS Big Sur 11.2 update was made available. Reports started to roll in saying that the Big Sur Upgrade failed and the only way to fix it was to erase and reinstall macOS. I noticed an increase in traffic to this article. >
The macOS Big Sur 11.2 (20D64) update is now available for all users!
MacOS Big Sur 11.2 was released on February 1st, 2021. The 11.2 update is the 2nd major update for Big Sur. This release had 5 beta updates, which is a record for small point releases. The 11.2 update was released one week behind the iOS 14.4 update.
UPDATE: 02/02
This version is the same BuildVersion as 11.2 Beta RC3 = (20D64)
If you installed macOS Big Sur 11.2 RC 3 (20D64) you have the production version of macOS and you do not need to update.
Full installer released – 12.22GB
Waiting to see if CVE-2021-3156 sudo buffer overflow sudo privilege escalation affects the macOS version of sudo 1.8.31. (11.2 still includes sudo 1.8.31)
NOTE for the next version of Xcode – “Xcode 12.5 Beta requires a Mac running macOS Big Sur 11 or later.”
SoftRAID – macOS Big Sur 11.2 update does not allow the SoftRAID driver to load
Safari 14.0.3 was just released at 5:30 PM CST for Catalina and Mojave (it’s included in the 11.2 update)
macOS Big Sur 11.2 Patch Notes Summary
0 – New Features
5 – Resolved Issues
6 – Enterprise Changes
Click “Continue Reading” for the rest of the article.
Starting in early December, macOS Big Sur Internet Recovery was replaced by Catalina as the newest version available.
UPDATE 01/10/21: Apple has restored access to macOS Big Sur Recovery and it is now available to all compatible Intel Macs again!
Some of the first reports came from MacAdmins Slack members Calvin Cliff, Marcus Ransom and Eric Holtam. They confirmed that only Catalina Internet Recovery was available on Big Sur Compatible Macs. Any Mac that has Big Sur installed on it should be able to boot Big Sur Internet Recovery.
Note: This issue is only for Intel Macs. Apple Silicon M1 Macs do not have Internet Recovery.
How is the macOS internet recovery version determined?
It all depends on what model Mac you have and the keyboard command used.
From Apple
By default, macOS Recovery installs the latest macOS that was previously installed on your Mac.* You can get other macOS versions using one of these methods: On an Intel-based Mac, you can use Option-Command-R at startup to upgrade to the latest macOS that is compatible with your Mac.
Exceptions
If macOS Sierra 10.12.4 or later was never previously installed, you will receive the macOS that came with your Mac, or the closest version still available.
If your Mac has the Apple T2 Security Chip and you never installed a macOS update, you will receive the latest macOS that was installed on your Mac.
https://support.apple.com/en-us/HT204904
If you use Option-Command-R you should get the latest macOS version of Internet Recovery*
2013-2017 Mac = Big Sur 11.1
2018-2020 T2 Macs = Latest version of OS that is installed. (Example if Catalina 10.15.5 is installed, you will get 10.15.5 recovery) The version is based on the version of BridgeOS Installed.
Another example would be if you have a 2019 T2 Macbook Pro with Big Sur 11.0.1 installed. If you used Option-Command-R you should get 11.0.1 Big Sur Recovery.
Problem – All Macs are now getting Catalina Internet Recovery.
Why did Apple make this change? I didn’t report on this earlier because I figured it was a server side issue. Apple would probably fix it pretty quickly. The problem is it’s been almost a month now. Could this be a permanent change or is Big Sur Internet Recovery still having issues?
MacAdmins forum user gepeto42 had some information to share on this issue.
Apple is aware, they are telling me it is a server side issue that is being worked on right now. No ETA at all, on my side I will try when I get back from Holidays around Jan 4-5.
gepeto42
This sounds like Apple is aware and is working on fixing this issue. I will keep you updated as more info comes in.
Security Updates 2020-001 for macOS Catalina (19H114) & 2020-007 Mojave (18G7016) & Safari 14.0.2 are now Available.
Apple has released Security Updates 2020-001 (Catalina) and 2020-007 (Mojave). MacOS High Sierra is now officially unsupported by Apple. The 2020-006 Security Update was High Sierra’s final update. Mojave has taken its place as the 3rd supported version of macOS behind Catalina.
Since this security update is Catalina’s first it was named 2020-001. Mojave has had 7 Security Updates so the version is 2020-007. Next year they will both be named 2021-001.
Mojave however still does! The 2020-007 security update creates a snapshot and does NOT purge previous snapshots.
I really wish Apple could get this feature working again.
The Safari 14.0.1 upload issue is not fixed in 14.0.2.
A simple example of this is using Gmail in Safari. If you update to Safari 14.0.1 or 14.0.2 you will be unable to attach anything to an email The only work around right now is to use Chrome or Firefox.
New workaround = drag and drop the file into the window.
Install Process Fixed!
With the release of 2020-006, Apple has changed things up. In the past you could have the base version of Mojave, 18G103 for example and the latest security update would show as available and you could update right to it. With 2020-006 you will need to be on 2020-005 first before you can update to 2020-006! This is a huge pain if you have systems that are behind in build versions.
Example.
If you have a fresh build of macOS Mojave 10.14.6 (18G103) and you want to get to 2020-006.
1. Install Security Update 2020-005 first.
2. After installing 2020-005, you will now see 2020-006 available for instal in software update.
With the release of the new 2020-001 and 2020-007 Security Updates, Apple now lets you jump straight to the latest update.
Updated Fixed Example
If you have a fresh build of macOS Mojave 10.14.6 (18G103) and you want to get to 2020-007.
Install 2020-007 = Done
Testing the Security Update Install Process
After all the problems of the 2020-005 Security Update for Mojave caused, I wanted to again make sure everything was ok with 2020-001 & 2020-007. I’ve installed both the 2020-007 and Safari 14.0.2 updates and have not found any issues. You can safely install both of them together.
Click “Continue Reading” to read the rest of the article.
Today Apple released macOS Big Sur 11.1 (20C69) to the public.
MacOS Big Sur 11.1 was released on December 14th, 2020. The 11.1 update is the first major update for Big Sur. The release comes a few days after Big Sur 11.1 beta RC and is the same build number. Big Sur 11.1 also brings support for AirPods Max, Apple’s new over-ear headphones. New Features added to the following apps Apple TV, Apple News, App Store, iPhone Apps on M1 Macs, Photos and Safari.
UPDATE: 12/15 – 11:30AM
This version is the same BuildVersion as 11.1 Beta RC = (20C69)
softareupdate –fetch-full-installer is fixed! (Was broke in 11.0.1)
2013 & 2014 MacBook Pro 13″ Bricking issue looks to be fixed in 11.1! The BoardID for this model was added back to the full installer.
Today Apple released macOS Big Sur Beta 11.1 RC (20C69) to Developers
UPDATE 12/14/20 – macOS Big Sur 11.1 final is live! I just posted a new article that goes over all of the changes and new information that you need to know!
MacOS Big Sur 11.1 RC or Release Candidate was released on December 10th, 2020. We can expect the final version of 11.1 will be released very soon. The release comes one week after Big Sur 11.1 Beta 2. The Release Candidate brings support for AirPods Max, Apple’s new over-ear headphones. New features were also added to Apple TV, Apple News, App Store, iPhone Apps on M1 Macs, Photos and Safari.
Release date = Monday December 14th (Possible due to Fitness+ launching that day and requiring the latest versions)
Today Apple released macOS Big Sur Beta 11.1 Beta 2 (20C5061b) to Developers
MacOS Big Sur 11.1 Beta was released on December 3rd, 2020. The release comes about two weeks after Big Sur 11.1 Beta 1.
NOTE: The 2013-14 13″ MacBook Pro BoardID (Mac-189A3D4F975D5FFC) is not in 11.1 Beta 2.This means that Apple could be still working on a fix for this issue. You can read more about it in the link below.
Security Updates 2020-006 for macOS Mojave 10.14 (18G6042), High Sierra 10.13 (17G14042) & Safari 14.0.1 are now Available.
With the release of macOS Big Sur, Apple also released Security Updates for both macOS Mojave and High Sierra. Catalina was issued a 10.15.7 Supplemental Update to address the same security issues in 2020-006.
NOTE: Apologies for the tardiness of this article, Big Sur and Apple Silicon really took my attention away. I didn’t forget about everyone who asked me when my Security Update article would come out. I will always test the update out first so you don’t have to deal with issues.
You can read more about the 10.15.7 Supplemental update below.
Big Sur 11.0.1 (20B50) was released to block 2013 & 2014 13″ MBPro’s from installing the OS. This move looks to be related to the Big Sur install problems with these models.
UPDATE 12/14/20 – Apple has added the Mac-189A3D4F975D5FFC BoardID back to the newly released macOS Big Sur 11.1 Full installer! It looks like Apple has found and fixed the issue with the installer that was causing problems! This means that you can now download, install and reinstall Big Sur 11.1 on your 2013-14 13″ MacBook Pro again.
UPDATE 11/25/20 – If you attempt to install Big Sur on your 13″ 2013-2014 MBPro, you might get this error.
Installation of macOS could not continue. installation requires downloading important content. That content can’t be downloaded at this time. Try again later.
If you are wondering about the Big Sur Installer issue for the 2013 & 2014 13″ MacBook Pro users, I wrote about the situation earlier this week.
To review, if you have a 2013 or 2014 13″ MacBook Pro and attempted to install macOS Big Sur, it was possible that the installer could brick your Mac.
When I say “brick” I mean that it boots to a black screen and is 100% non responsive. You can’t boot to recovery, USB installers, reset the pram or SMC.
The only option for users is to bring it in for repair. The reports say that Apple is saying that the logic board needs to be replaced at a price over 500$. Even worse some are being told it’s a vintage product and they can’t parts. This is FALSE, Apple will keep stock of parts up to 7 years.
Vintage products are those that have not been sold for more than 5 and less than 7 years ago. Mac, iPhone, iPad, iPod, and Apple TV vintage products continue to receive hardware service from Apple service providers, including Apple Retail Stores, subject to availability of inventory, or as required by law.Apple.com – https://support.apple.com/en-us/HT201624
https://support.apple.com/en-us/HT201624
Hopefully Apple will cover the cost of the repair for free.
The solution for now? Release a new macOS Big Sur Installer that removes both models from the Big Sur compatibility list.
The link below shows the list of Big Sur compatible Macs
If you can’t install macOS Big Sur on certain 13-inch MacBook Pro computers from 2013 and 2014. Follow these steps if you can’t install macOS Big Sur on a MacBook Pro (Retina, 13-inch, Late 2013) or MacBook Pro (Retina, 13-inch, Mid 2014). When you install macOS Big Sur on these Mac models, the installer might say that the update cannot be installed on this computer, or your Mac might start up to a blank screen or circle with a line through it.
Apple.com
The most important part of this article is this line
“or your Mac might start up to a blank screen“
This is exactly what will happen to some users if they install macOS Big Sur on their 2013 or 2014 13″ MacBook Pro.
Let’s look at the other parts of the note.
“the installer might say that the update cannot be installed on this computer“
This is because both models have been removed from the new Big Sur installer compatibility list.
“or your Mac might start up to a blank screen or circle with a line through it“
This might happen if you make a new USB installer of Big Sur 11.0.1 (20B50) and attempt to boot to it.
Removed from the Big Sur Compatible List?
The macOS installer has a file inside called the distribution file. For this release it’s called 001-83532.English.dist.
Compatible Macs for install are listed in this file as BoardID for older devices and DeviceIDs for newer models. The boardID we are looking for is
Mac-189A3D4F975D5FFC
This BoardID is for the MacBookPro11,1 or the 2013 & 2014 13″ MacBook Pro.
I keep a database of all Mac BoardID and DevicesIDs here
This means that (for now anyway) you will not be able to install macOS Big Sur on your 2013 or 2014 13″ MacBook Pro.
Will Apple fix this issue and add them back later?
Unknown at this time. It’s possible that Apple will fix issue the Big Sur installer is causing to these models. They could then add the models back to the compatibility list later.
With Apple Silicon Macs, you can install macOS just like you can with iOS! I will show you how to boot your Apple Silicon Mac into DFU Mode so you can Restore macOS.
UPDATED 06/04/21
This article will go over how to restore macOS on your new Apple Silicon Mac. Your first line of defense for installing macOS on Apple Silicon should be macOS Recovery. But if for some reason you are having problems with that you can boot your Apple Silicon Mac with a Big Sur USB installer drive. I wrote an article covering all the changes to macOS Recovery here.
Order of that you should follow for reinstalling macOS on Apple Silicon.
1. macOS Recovery – Hold down the power button to enter the Boot Picker Menu (downloads macOS Big Sur over the internet 1-2 hours)
2. System Recovery – (Separate hidden partition – Will boot automatically if macOS Recovery is erased or damaged)
3. macOS Big Sur USB Installer Drive – External boot for macOS Installers is enabled by default on Apple Silicon – (Installs from USB 30-40 Min)
4. Apple Configurator 2 REVIVE option – This option will reinstall macOS Recovery if erased or damaged (retains user data on the hard drive)
5.Apple Configurator 2 RESTORE option – This option will Reinstall macOS Recovery, ERASE your hard drive and reinstall macOS (Fast install! 10 min)
Use macOS Recovery on a Apple Silicon M1Mac
Keep in mind, just like last time, some of the instructions for booting your Apple Silicon Mac are confusing. If you thought booting to DFU mode was a little difficult on T2 Macs… wait until you try on Apple Silicon. For one thing the ports used are the exact opposite of what was used on T2 Macs! Plus the process to get the Mac into DFU mode has changed! That’s why I’m writing this article, to better explain the instructions.
Table of Contents
1. Updates
2. List of Apple Silicon Compatible Macs
3. Setup and Cable Requirements before you begin
4. Download Apple Configurator 2 app
5. How to Boot your Apple Silicon Mac into DFU Mode
6. Which Firmware version is your Mac on?
7. Instructions for the M1 13″ MacBook Pro & Air (2020)
8. Instructions for the M1 Mac Mini (2020)
9. Instructions for the M1 24″ iMac (2021)
10. You made it! Apple Configurator 2 Steps
11. Download macOS ISPW file
12. Begin Apple Silicon macOS Revive / Restore
13. Finishing Up
14. Can I Downgrade from an older version of macOS via IPSW Files?
UPDATE 4/13/21 – New DEEP DIVE video on using Apple Configurator 2 to reinstall macOS on multiple M1 Macs.
UPDATE 3/17/21 – I’ve added a new video that shows you how to use Apple configurator 2 to install macOS on multiple M1 Macs.
UPDATE 1/14/21 – Apple has released Apple Configurator 2 Version 2.13.3, be sure to update. I’ve also added a new Apple Silicon Mac Mini M1 Video above.
UPDATE 11/18/20 –Apple has released Apple Configurator 2 Version 2.13.2! Make sure you update. If you are still running 2.13.1 or below you will get an error when you click the restore button.
UPDATE 11/17/20 –Added a new section #6 to explain the problem booting to DFU mode if your Apple Silicon Mac is on it’s factory firmware of 6723.41.11
This is a list of Apple Silicon Macs that this process is compatible with.
1. 2020 M1 13″ MacBook Pro
2. 2020 M1 MacBook Air
3. 2020 M1 Mac Mini
4. 2021 M1 24″ iMac
3. Setup and Cable Requirements before you begin.
You will need to meet the following requirements –
(The Host Mac will do the work and the Target Mac is the Mac you need to Restore)
1. USB-C Mac as the Host Machine.
2. The Host Mac must have at least macOS 10.15.6 and Apple Configurator 2.13.1 or newer installed.
3. Internet access on the Host Mac – “You may need to configure your web proxy or firewall ports to allow all network traffic from Apple”
4. USB-C to USB-C Cable – The white Apple USB-C Charge will work fine. (USB-C Cable MUST Support Power & Data). Apple notes that a Thunderbolt 3 to Thunderbolt 3 cable is not supported but I’ve tested it and it works fine.
5. The Host Mac can have the cable plugged in anywhere.
6. The Target Mac MUST have the USB-C Cable Plugged in to the Left Hand side USB-C port. For Laptops the port closest to the back of the Mac or screen) For the Mac Mini it’s the port closest to the ethernet port. (BOTH LOCATIONS ARE OPPOSITE of the T2 Mac BridgeOS restore locations!)
If you don’t meet all the prerequisites booting to DFU Mode or Upgrading macOS Firmware might fail.
4. Download Apple Configurator 2
If you do not have Apple Configurator 2, you can download it now from the Mac App Store with this link.
5. How to Boot your Apple Silicon Mac into DFU Mode
With all the startup keyboard commands you can issue a Mac, booting into DFU Mode should be pretty simple right?
NOPE! (x2 this time for Apple Silicon!)
You have to follow a very particular sequence to get this to work. I have attempted to find the exact way to get this to work every time. Even then sometimes the system will refuse to Boot into DFU mode.
Apple’s Instructions
You can find Apple’s instructions for booting into DFU mode here.
If these instructions do not work fo you continue below.
Press the power button.
While holding down the power button, at the same time press all three of the following keys for about 10 seconds:
The right Shift key
The left Option key
The left Control key
After 10 seconds, immediately release the three keys but continue to hold down the power button until it appears in Apple Configurator 2.Note: You won’t see any screen activity from the Apple notebook computer.
6. Which Firmware version is your Mac on?
Did you update your Mac to Big Sur 11.0.1 from 11.0 when it arrived? If you didnt the firmware will be
6723.41.11
To find the firmware version click the Apple icon > About this Mac > System Report.
Look for System Firmware Version.
If you are on Big Sur 11.0 and firmware version 6723.41.11 you will need to boot to the macOS Recovery selection screen first before attempting to boot into DFU mode.
If you updated your Mac to 11.0.1 and are running Firmware Version 6723.50.2 or newer you can follow the normal instructions. You can boot to DFU mode from power off instead of booting to the macOS recovery selection screen first.
7. My Instructions for the M1 13″ MacBook Pro & MacBook Air
It has proven difficult to get an Apple Silicon Mac into DFU mode. You could try Apple’s instructions above multiple times and STILL not get into DFU mode.
Once you have meet all of the pre requisites above, follow the instructions below to should get you into DFU Mode every time.
1. The Target Mac must be OFF to begin.
2.Hold down the Power button,RightShift, Left Control and Left Option keys for 10 Seconds (count 1 one thousand) then let go of every key except for Power . Keep holding down the power button for an additional 8 seconds until you get to 18 seconds total. If you count more than 20 seconds and don’t see the DFU icon, you will have to try the process again.
3. When the Target Mac is booted into DFU mode correctly, the host will show a big DFU icon in Apple Configurator 2.
4. After you see the DFU picture pop up on the AC2 Host Mac you can let go of the Power Button.
8. Instructions for the M1 Mac Mini (2020)
The Mac Mini 2020 instructions are to use the USB-C port is closest to the Ethernet port.
1. Disconnect the power cord from the Mac Mini.
2. Plug USB-C/Thunderbolt cable into the USB-C port next to the ethernet port.
3. Plug the other end into the Host Mac.
4. While holding down the power button, connect the Mac Mini to power and continue to hold the power button for about 3-5 seconds
5. You should now see the DFU logo on the Host Mac.
9. Instructions for the M1 2021 24″ iMac
The 24″ M1 iMac (2021) instructions are to use the USB-C port is closest to the magnetic power port. The instructions are the same for both the 2 and 4 port version.
1. Disconnect the magnetic power cord from the iMac.
2. Plug USB-C cable into the USB-C port next to the power port.
3. Plug the other end into the Host Mac.
4. While holding down the power button, connect the iMac magnetic power plug continue to hold the power button for about 3-5 seconds
5. You should now see the DFU logo on the Host Mac.
10. Instructions for the M1 2021 24″ iMac
11. Instructions for the M1 2021 14″ and 16″ MacBook Pro
12. Instructions for the M1 2022 Mac Studio
10. You made it! Apple Configurator 2 Steps
The hard part is now over. Now we can restore macOS on the Target Mac. When you first open Apple Configurator 2 the screen will look like this.
Once your Mac is booted to DFU mode, you will see this screen on Apple Configurator 2. You are now ready for the next step.
11. Download macOS ISPW file (Optional)
Apple Configurator 2 version 2.13.2 will automatically download needed IPSW file just like it can for iOS. Let’s say that you want to download the IPSW so you can restore multiple times for testing, you can get it from my database below.
Once you’ve downloaded the macOS IPSW file, you are ready for Restore.
12. Begin Apple Silicon macOS Revive / Restore
1. Revive Option
The revive option will ONLY reinstall macOS Recovery. Go to step 2 for Restore.
You are now ready to restore either macOS Recovery with revive by Clicking Actions > Advanced > Revive Device.
Revive will reinstall macOS Recovery on your Apple Silicon Mac. This option retains user data.
2. Restore Option.
Restore will Reinstall macOS Recovery, ERASE your SSD hard drive and reinstall macOS.
You will now see a warning message. Do you want restore “MacBook Pro” to it’s Factory settings and latest firmware version?
Click the Restore Button to begin. Step one will download the latest macOS IPSW Firmware file directly from Apple.
You can also drag the macOS IPSW File over to the DFU icon to begin the restore.
After dragging the macOS 11 IPSW File over to the DFU logo you will get this pop up. You can select Restore to erase your drive and reinstall macOS. The process will only take about 15 minutes.
Step 2. Unzipping macOS
Step 3. Installing macOS
13. Finishing Up
If you would like to see more information you can click View and see a new activity window.
The entire process will only take a while. Most of the time is spent downloading the huge 13GB macOS Big Sur IPSW File. This is why it’s nice to keep the IPSW on an external hard drive or something. When you drag the IPSW File over to Apple Configuator 2, the restore will be super quick! Normally it only takes about 10 min!
When complete the Mac will automatically Boot up.
14. Can I Downgrade from an older version of macOS via IPSW Files?
The answer is YES, follow the link below for an explanation.
But only if the IPSW file is still signed by Apple. If Apple stops signing the IPSW file you will need to change the Boot Security to allow this. (Keep in mind Apple has not stopped signing any macOS installers yet, so we will see.)
15. Thanks
Hat tip goes out to macrumors forum user Nrwrit3r for the macOS Recovery menu workaround for older firmware!
NOTE 11/17/20! UNTIL I’M ABLE TO GATHER APPLE SILICON DATA I WILL LEAVE THE T2 BRIDGEOS TROUBLESHOOTING SECTION HERE.
I can’t get my Mac to boot into DFU mode. This is the toughest part of the whole process as I mentioned above. Keep trying the steps I listed above. Sometimes it takes multiple attempts to get his to work.
You can use System Information to see if the USB-C port lists your Mac in DFU Mode.
BridgeOS Restore Error 79- The OS Cannot be restored on this device. The Operation couldn’t be completed. (AMRestoreErrorDomain error 79 – Failed to handle message type StatusMsg) [AMRestoreErrorDomain – 0x4F (79)] – If you get this error it means that the BridgeOS update has failed and is unable to complete. The system will be unable to boot. When powered on the screen will be black. The Mac will have to be brought to an Apple Store for Service.
BridgeOS Restore Error 10 – The BridgeOS Restore failed! This is most likely because the host Mac was 1 or 2 OS Versions behind the Target Mac. The Host and Target Mac need to be on the same OS Version.
If your Target Mac is on 10.15, then your Host Mac needs to be on 10.15.
The OS Cannot be restored on this device.
The operation couldn’t be completed. (AMRestoreErrorDomain error 10 – Failed to handle message type StatusMsg) [AMRestoreErrorDomain – 0xA (10)]
Host Mac and Target Mac Disconnected during restore. – Error 4005
The OS Cannot be restored on this device.
Gave up waiting for device to transition from RestoreOS state to BootedOS State. [com.apple.MobileDevice.MobileRestore – 0xFA5 (4005)]
This error will come up when the restore process has been interrupted.
Or, you might get this using Apple Configurator 2 version 2.12.1, as the process never seems to complete properly. If the Target Mac awakes to the login window the process is complete even though the progress bar is at 100%. After unplugging the USB-C cable you will get the error above.
Apple Configurator 2 Reports RECOVERY instead of DFU Status.
If you see RECOVERY this means that BridgeOS is unable to boot and is the default status when you power on the Mac.
Failed BridgeOS Restore due to OS Version Mismatch! The Target Mac is a previous OS i.e 10.14 trying to restore a 10.15 Mac, the update will fail with an Error 10
If the Mac already failed the Upgrade, it could already be in this status. If so, you can attempt a BridgeOS restore.
Configurator could not perform the requested action. Apple Controller devices do not support this action.
This means that you selected Actions > Update, which is not supported. You need to select Actions > Advanced > Revive Device
Apple Configurator 2 BridgeOS Firmware Download Location.
Thanks MrMacintosh Reader Max C for letting me know the location of the BridgeOS Firmware files.