Category: 16″ Macbook Pro

Did you Install the 10.15.4/10.15.5 Update on your 16 Inch MacBook Pro 2019, only to get a Kernel Panic after you Wake it from Sleep? You are not alone.

UPDATE 7/15/20 – The 10.15.6 update is live! mrmacintosh.com/whats-new-in-the-macos-catalina-10-15-6-update-19g73/ Let me know if the update fixes the issue for you!

UPDATE 7/09/20 – I have received word that the wake from sleep kernel panic issue is resolved in 10.15.6 Beta 4 GM (19G71a). If still have the issue and can test, please let me know.

UPDATE 6/25/20 – I have a few reports that Big Sur Beta 1 fixed the issue, but for others they can still reproduce the problem. I would not recommend installing Big Sur as your main OS. You can install it in a 2nd container or external hard drive for testing. If Big Sur fixes the wake from sleep crashing issue, comment below or let me know!

UPDATE 6/8/20 – I am looking further into the 10.15.5 reports. Looks like this is the common error “Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOGraphicsFamily.”

UPDATE 6/03/20 – I am seeing new reports that the 10.15.5 Update has not fixed the issue for some users. Others are saying that after installing the 10.15.5 Update that they are no longer seeing Kernel Panics after waking from sleep. Additional reports are saying that the issue is worse after installing the 10.15.5 Supplemental Update.

UPDATE 5/26/20 – Apple just released the 10.15.5 update. Let me know if the 10.15.5 update fixes the issue for you!

UPDATE: 5/18/20 – It looks like 10.15.5 Beta 4 fixes the wake from sleep kernel panic issue. I have received multiple emails, tweets and article replies confirming that Beta 4 has fixed the issue for them. I would like to take the time to thank you for all of your individual reports. When I can’t reproduce the issue, I rely on you to provide critical feedback. THANK YOU!

UPDATE: 5/15/20 – I am starting to get some reports that the 10.15.5 Beta 3 & 4 fix the issue. Did you try the latest beta and find that it fixes the issue? Let me know!

UPDATE: 5/7/20 – macOS Catalina 10.15.5 Beta 4 (19F83c) was released today. I have not received any reports that Beta 3 fixed this issue. If it has please let me know. Apple did not mentioned this issue in any of the 10.15.5 Beta Patch Notes.

UPDATE: 4/29/20 – macOS Catalina 10.15.5 Beta 3 was released today. I am getting word that Beta 3 includes a possible fix for the wake from sleep issue. If you install Beta 3 and it fixes your issue, please let me know!

UPDATE: 4/16/20 – macOS Catalina 10.15.5 Beta 2 was released today. Did this update fix the issue for you? I am also looking for users who reverted back to 10.15.1, 10.15.2 or 10.15.3 to see if that fixed the issue?

Main Article

As soon as the 10.15.4 Update hit, reports started to pop up of wake from Sleep Kernel Panics on the 16″ MacBook Pro. Does this situation sound familiar to you? If so you have a great memory! I tracked a very similar issue that was caused by the 2019-004 Mojave and High Sierra Security update back in July of 2019.

mrmacintosh.com/apple-pulls-2019-004-high-sierra-and-sierra-security-updates-after-kernel-panics/

I am seeing reports from users that this issue is happening again. This time around it is affecting macOS Catalina, specifically the 10.15.4 Update on the 2019 16-Inch MacBook Pro.

Table of Contents

• 1. Affected Mac Models
• 2. Affected OS Versions
• 3. Problem: Kernel Panic after waking from sleep.
• 4. Panic Reports
• 5. Workarounds?
• 6. Reverting back to 10.15.1, 10.15.2 or 10.15.3?
• 7. This has happened before. Wait a few days before installing updates.
• 8. Does Apple Know about this issue and are they working on a fix?
• 9. Links
• 10. Credit & Hat Tips

1. Affected Mac Models

Usually we have multiple different Models that are affected, but this time the issue looks to happen only one model.

• MacBook Pro 16-Inch 2019
• MacBook Pro 13-Inch 2020

2. Affected OS Versions

This issue affects 3 versions of macOS Catalina

• 1. macOS Catalina 10.15.4 (19E266)
• 2. macOS Catalina 10.15.4 Supplemental Update (19E287)
• 3. macOS Catalina 10.15.5 (19F96)
• 4. macOS Catalina 10.15.5 Supplemental Update (19F101)

3. Problem: Kernel Panic after waking from sleep.

I have collected and analyzed multiple Kernel Panic reports. This time, the issue can happen in mulitple situations.

• Close lid and let the Mac Sleep – Open Lid = KP
• Apple Icon to > Sleep – Hit key or move mouse = KP
• The KP can happen with the MacBook Pro Plugged into Power or not.
• KP Can also happen while connected to a Dock or Monitor.

4. Panic Reports

1. Panic Report for 10.15.5 Beta 1 (19F53f)

panic(cpu 4 caller 0xffffff7f8d7a1a8d): watchdog timeout: no checkins from watchdogd in 94 seconds (21850 total checkins since monitoring last enabled)
Backtrace (CPU 4), Frame : Return Address
0xffffff839552bc40 : 0xffffff800cd1f5cd
0xffffff839552bc90 : 0xffffff800ce583e5
0xffffff839552bcd0 : 0xffffff800ce49f9e
0xffffff839552bd20 : 0xffffff800ccc5a40
0xffffff839552bd40 : 0xffffff800cd1ec97
0xffffff839552be40 : 0xffffff800cd1f087
0xffffff839552be90 : 0xffffff800d4c1a08
0xffffff839552bf00 : 0xffffff7f8d7a1a8d
0xffffff839552bf10 : 0xffffff7f8d7a147b
0xffffff839552bf50 : 0xffffff7f8d7b6d9c
0xffffff839552bfa0 : 0xffffff800ccc513e
Kernel Extensions in backtrace:
com.apple.driver.watchdog(1.0)[87C6D09A-72A7-3CEE-94F5-B8395E420958]@0xffffff7f8d7a0000->0xffffff7f8d7a8fff
com.apple.driver.AppleSMC(3.1.9)[E93667E5-4F4F-313E-B2C2-C0DEFEBB0963]@0xffffff7f8d7a9000->0xffffff7f8d7c7fff
dependency: com.apple.driver.watchdog(1)[87C6D09A-72A7-3CEE-94F5-B8395E420958]@0xffffff7f8d7a0000
dependency: com.apple.iokit.IOACPIFamily(1.4)[9483DF76-7217-3152-9908-49526931D984]@0xffffff7f8d709000
dependency: com.apple.iokit.IOPCIFamily(2.9)[3527849F-F985-3DA8-8739-70C847950059]@0xffffff7f8d712000
BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
Mac OS version:
19F53f
Kernel version:
Darwin Kernel Version 19.5.0: Sat Mar 21 01:41:29 PDT 2020; root:xnu-6153.120.15~20/RELEASE_X86_64
Kernel UUID: 7CDE7ECA-DF59-3D63-9A04-B1E556CE104F
Kernel slide: 0x000000000ca00000
Kernel text base: 0xffffff800cc00000
__HIB text base: 0xffffff800cb00000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NO
System uptime in nanoseconds: 218597998402897
last loaded kext at 173578121199354: |SCSITaskUserClient 422.120.1 (addr 0xffffff7f9112d000, size 36864)
last unloaded kext at 217215373935429: >!AXsanScheme 3 (addr 0xffffff7f91125000, size 32768)

2. Panic Report for 10.15.4 (19E287)

panic(cpu 0 caller 0xffffff8001e91b2c): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x3d5e9.
Backtracing specified thread
Backtrace (CPU 0), Frame : Return Address
0xffffffa3e79ab900 : 0xffffff80018471e8
0xffffff83ac5e3bc0 : 0xffffff80017433f1
0xffffff83ac5e3c30 : 0xffffff8001741c2f
0xffffff83ac5e3c80 : 0xffffff80018442e9
0xffffff83ac5e3cc0 : 0xffffff8001843b4b
0xffffff83ac5e3cf0 : 0xffffff7f8538bced
0xffffff83ac5e3d20 : 0xffffff7f853a4fa3
0xffffff83ac5e3d30 : 0xffffff7f8538ecb9
0xffffff83ac5e3dc0 : 0xffffff7f8539aeee
0xffffff83ac5e3e00 : 0xffffff8001e152ea
0xffffff83ac5e3ea0 : 0xffffff8001e14c14
0xffffff83ac5e3ec0 : 0xffffff8001763545
0xffffff83ac5e3f40 : 0xffffff8001763071
0xffffff83ac5e3fa0 : 0xffffff80016c713e
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(575.1)[D47CA481-C5E5-3F03-9B04-6634DF5F3121]@0xffffff7f85383000->0xffffff7f853d3fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7f82111000BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-devMac OS version:
19E287
Kernel version:
Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64
Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6
Kernel slide: 0x0000000001400000
Kernel text base: 0xffffff8001600000
__HIB text base: 0xffffff8001500000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NOSystem uptime in nanoseconds: 17702726268574
last loaded kext at 17042688141760: >usb.IOUSBHostHIDDevice 1.2 (addr 0xffffff7f852de000, size 45056)
last unloaded kext at 9110056046447: >usb.IOUSBHostHIDDevice 1.2 (addr 0xffffff7f852de000, size 45056)

3. Panic Report for 10.15.4 (19E266)

panic(cpu 2 caller 0xffffff8007016487): "AppleIntelFramebuffer::setPowerState(0xffffff869c158000 : 0xffffff7f8a5c8d88, 1 -> 0) timed out after 45973 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296
Backtrace (CPU 2), Frame : Return Address
0xffffff875105bb40 : 0xffffff80069215cd 
0xffffff875105bb90 : 0xffffff8006a5a3c5 
0xffffff875105bbd0 : 0xffffff8006a4bf7e 
0xffffff875105bc20 : 0xffffff80068c7a40 
0xffffff875105bc40 : 0xffffff8006920c97 
0xffffff875105bd40 : 0xffffff8006921087 
0xffffff875105bd90 : 0xffffff80070c2c7c 
0xffffff875105be00 : 0xffffff8007016487 
0xffffff875105be50 : 0xffffff8007015d69 
0xffffff875105be60 : 0xffffff800702d2fe 
0xffffff875105bea0 : 0xffffff8007014b18 
0xffffff875105bec0 : 0xffffff8006963545 
0xffffff875105bf40 : 0xffffff8006963071 
0xffffff875105bfa0 : 0xffffff80068c713e BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-devMac OS version:
19E266
Kernel version:
Darwin Kernel Version 19.4.0: Wed Mar  4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64
Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6
Kernel slide:     0x0000000006600000
Kernel text base: 0xffffff8006800000
__HIB  text base: 0xffffff8006700000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NOSystem uptime in nanoseconds: 18107023783810
last loaded kext at 92476327132: >usb.cdc.acm	5.0.0 (addr 0xffffff7f8dcb9000, size 32768)
last unloaded kext at 19827018284: com.cisco.kext.acsock	4.8.0 (addr 0xffffff7f8dc2d000, size 217088)

5. Workarounds?

So far we at least 4 possible workarounds that have been posted.

• 1. Reset SMC (System Management Controller) NOTE: this only seems to help a very small handful of users.
• 2. Disable Sleep when on Power– Check the box “Prevent Computer from sleeping automatically when the display is off”
• 3. Disable Sleep when on Battery “Put hard disks to sleep when possible”
• 4. Disable “Enable Power Nap While Plugged into a power adapter” or “Enable Power Nap while on battery power”

6. Reverting back to 10.15.1, 10.15.2 or 10.15.3?

Sometimes reverting back to a previous version of macOS can resolve the issue until Apple Releases a fix. A perfect example is the 2015-2017 Macbook Air & 2015 13″ MacBook Pro 5th Gen Intel GPU Freezing Issue. The issue will only affect you if you have the 2020-002 Security Update Installed. If you revert back to the 2020-001 Update your mac will be fine.

So far I have not seen any reports. If you have reverted back and that fixed the issue for you, please let me know. Also let me know if you reverted back and you still have the issue.

7. This has happened before. Wait a few days before installing updates.

This is not the first time Apple has pulled an update. They pulled High Sierra and Sierra 2019-002 Security Update this past March. It’s a good idea to wait at least a few days before you update.

mrmacintosh.com/apple-replaces-2019-002-security-updates-for-10-13-and-10-12-bridgeos-updates-also-show-as-new/

Another example is the GPU Freezing Issue that I noted above

mrmacintosh.com/2020-002-update-causes-some-macs-to-freeze-when-using-video-conf-apps/

8. Does Apple Know about this issue? Are they working on a fix?

Apple does know about the problem. Engineering is currently investigating the issue. This information comes from MacAdmins who have a Enterprise Support Ticket in with Apple.

Hopefully we get a 2nd Supplemental Update that fixes the issue soon.

9. Links

Apple Support Forum

• discussions.apple.com/thread/251223766
• discussions.apple.com/thread/251223341
• discussions.apple.com/thread/251219600
• discussions.apple.com/thread/251264202
• discussions.apple.com/thread/251148040
• discussions.apple.com/thread/251279689
• discussions.apple.com/thread/251254618

MacRumors.com

• forums.macrumors.com/threads/two-crashes-since-upgrade-to-macos-10-15-4.2228132
• forums.macrumors.com/threads/mbp-16-10-15-4-no-clamshell-usb-dropping-and-random-reboots.2230886/

Reddit.com

• reddit.com/r/mac/comments/g1op6z/macbook_pro_16_2019_kernel_panic_while_sleep_if/
• reddit.com/r/macbookpro/comments/g08pht/my_second_16_mbp_with_kernel_panics_return_it_and/

10. Credits – Hat Tips

MacAdmins Users for posting information about this issue.

• rbursk
• ehemmete
• stephen

10.15.4 10.15.5 sleep Kernel Panic & 10.15.4 10.15.5 sleep Kernel Panic