Welcome to MrMacintosh.com. If you are part of one of the following groups, Mac Admins, Mac Support, Mac Developer, Mac in Education or Mac User, then this is the site for you. Each group is important, yet has different needs.
- Mac Admin = This tag is for anyone in who is in Macintosh Architecture, Engineering, System Administration, or MDM Administrators.
- Mac Support = Someone who supports or fixes Macintosh issues. This group includes anyone who works in a Macintosh Helpdesk role. You could be level 1-3 or even a Subject Matter Expert (SME) or Team Lead or Management.
- Mac in Education = This group is for anyone working in K-12 or Higher Education. You could be a teacher, Helpdesk Analyst, or Administrator.
- Mac Developer = A Mac Developer, covers anyone who develops software on the Mac, including macOS iOS, iPadOS, watchOS, and tvOS.
- Mac User = This could be anyone who uses a Mac. You want to learn more about how the Mac works. You could be an everyday user, enterprise user, student, collector, or even an enthusiast.
I have at one time or another been a part of 4 of 5 groups. I started as a Mac User when I got my first Mac (Blue and White PowerMac G3). Then I got my first job in Mac EDU (Mac Higher Education). After that, I moved on to Mac Support (Mac Enterprise IT Support). Today I am a member of Mac Admins (Macintosh Platform Engineering).
If you are just getting started and are thinking of getting into a career supporting Apple devices, knowledge and learning is critical. Read and learn as much as you can along the way.
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